Privacy Policy

Introduction

IQ-EXAMS.COM ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services at IQ-EXAMS.COM (the "Platform").

IQ-EXAMS.COM is operated by Glomedia B.V., a company registered in Amsterdam, Netherlands. This policy is compliant with GDPR and other applicable data protection laws, ensuring the security of your personal data.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform.

Information We Collect

We collect information in various ways, including:

• Personal Information: Name, email address, date of birth, gender (for test optimization), and other details you provide during registration or account setup.
• Test Results and Performance Data: Your IQ scores, assessment results, skill breakdowns, and cognitive performance metrics. This data is used to generate your personalized reports and recommendations.
• Usage Data: Information about how you interact with the Platform, including pages visited, time spent on tests, quiz answers, device type, browser type, IP address, and timestamps.
• Payment Information: If you choose the paid Instant Access option (€3.99) to unlock your results, payment is processed securely by Stripe. We do not store your credit card number or full payment details on our servers. We may receive limited transaction data from Stripe (such as a transaction ID and confirmation of payment) solely to verify your purchase and unlock your results. If you use the free Share Unlock option instead, no payment data is collected.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to recognize you, remember your preferences, and understand how you use the Platform.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver and maintain the Platform, process your assessments, generate personalized test reports and cognitive insights.
• Improve and Optimize: To analyze usage patterns, enhance user experience, develop new features, fix bugs, and improve service quality.
• Communication: To send you account notifications, updates, promotional materials, and respond to your inquiries and customer support requests.
• Service Delivery: To generate your IQ scores, cognitive profiles, percentile rankings, and downloadable certificates.
• Legal Compliance: To comply with legal obligations, enforce our Terms of Service, protect against fraud and abuse, and safeguard user safety and security.
• Aggregated Analytics: To create anonymized, aggregated statistics about user behavior and cognitive trends (for research purposes only).

Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with trusted partners in the following circumstances:

• Analytics Providers: We may use third-party analytics services (such as Google Analytics) to understand usage patterns. These services process data in accordance with their privacy policies.
• Payment Processor: If you use the paid Instant Access option, your payment is handled by Stripe, Inc. Stripe processes your payment data in accordance with its own privacy policy (stripe.com/privacy). We do not have access to your full card details.
• Legal Requirements: We may disclose personal data when required by law, court order, or to protect our legal rights, prevent fraud, or ensure platform security.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your data may be transferred as part of that transaction. We will provide notice before any such change.

We require all third-party service providers to implement appropriate data protection measures and use personal data only as necessary to provide their services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for Platform functionality, security, and session management (e.g., authentication, shopping cart functionality).
• Analytics Cookies: Allow us to understand user behavior and optimize the Platform. Analytics cookies are only placed after you give explicit consent via our cookie banner. You can change your choice at any time by clearing your browser's local storage.
• Preference Cookies: Remember your settings and preferences for a personalized experience.

When you first visit our site, a cookie consent banner asks whether you accept analytics cookies. If you decline, no analytics cookies are set and Google Analytics operates in cookieless mode using Google Consent Mode v2. You can change your preference at any time by clearing your browser's local storage and revisiting the site. For more information about cookies, visit www.allaboutcookies.org.

Data Security

We implement industry-standard security measures to protect your personal data:

• Encryption: Sensitive data (passwords) is encrypted during transmission using SSL/TLS protocols.
• Secure Storage: Personal data is stored on secure servers with restricted access and regular security audits.
• Access Controls: Only authorized employees with a legitimate business need have access to personal data.
• Regular Updates: We maintain up-to-date security patches and conduct regular vulnerability assessments.

While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

Your Rights (GDPR & Privacy Laws)

If you are a resident of the European Union, United Kingdom, or other jurisdictions with similar privacy laws, you have the following rights:

• Right to Access: You can request a copy of your personal data held by us.
• Right to Correction: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data (subject to certain legal exceptions).
• Right to Data Portability: You can request your data in a machine-readable format for transfer to another service provider.
• Right to Withdraw Consent: If we process data based on your consent, you can withdraw it at any time.
• Right to Object: You can object to certain types of data processing, such as direct marketing.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days in accordance with applicable law.

Children's Privacy

IQ-EXAMS.COM is not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will immediately delete such information and terminate their account.

For children aged 13-18, parental or guardian consent may be required in certain jurisdictions. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last Updated" date at the top of this page.

Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this policy periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Email: [email protected]

Mailing Address:
Glomedia B.V.
Amsterdam, Netherlands

We are committed to working with you to resolve any privacy concerns. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.